Shipping Policy
Effective Date: 5 July 2026
Thank you for shopping with Aura Veins. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below.
1. Order Processing
- All orders are processed within 1–2 business days after payment is successfully received.
- Orders are processed Monday through Saturday, excluding public holidays.
- Once your order has been processed, you will receive a confirmation email with your shipping details.
2. Shipping Time
- Standard shipping typically takes 1–7 business days, depending on your location and courier availability.
- Delivery times are estimates and may vary due to weather conditions, holidays, or other circumstances beyond our control.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before your order is completed.
- Any promotional free shipping offers will be clearly indicated on our website.
4. Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).
- You can use the tracking number to monitor your shipment's progress.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Aura Veins is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.
6. Delayed Deliveries
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:
- Courier service delays
- Severe weather conditions
- Public holidays
- High shipping volumes
- Other unforeseen circumstances
Aura Veins is not liable for delays beyond our reasonable control.
7. Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us within 48 hours of the expected delivery date. We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
8. Contact Us
If you have any questions regarding shipping, please contact us:
Aura Veins
Email: aarishkamboz@gmail.com
Address: Sector 40, Gurgaon, India
