Contact Us
At Aura Veins, we're committed to providing excellent customer support. Whether you have questions about our products, your order, shipping, or anything else, we're here to help.
Customer Support
Email: aarishkamboz@gmail.com
We aim to respond to all inquiries within 24–48 business hours.
Business Address
Aura Veins
Sector 40, Gurgaon, Haryana, India
Support Hours
Monday – Saturday: 9:00 AM – 6:00 PM (IST)
Sunday: Closed
We're Happy to Help With
- Product information
- Order status and tracking
- Shipping inquiries
- Payment-related questions
- Refund and replacement requests
- General customer support
Before Contacting Us
To help us assist you as quickly as possible, please include the following information in your email:
- Full Name
- Order Number (if applicable)
- Email used to place the order
- Description of your inquiry
- Photos (if reporting a damaged or incorrect product)
Frequently Asked Questions
How long does shipping take?
Orders are typically delivered within 1–7 business days after processing.
Can I cancel my order?
Orders may only be canceled before they have been processed or shipped.
Do you accept returns?
No. Due to the hygienic nature of our health and wellness products, we do not accept returns. However, if you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Thank You
Thank you for choosing Aura Veins. We appreciate your trust and look forward to serving you. Your satisfaction is important to us, and we'll do our best to resolve any questions or concerns promptly.
