Privacy policy

Privacy Policy for Aura Veins

Effective Date: 5 July 2026

Aura Veins ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our Turmeric Varicose Vein Patches, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Business Name: Aura Veins

Business Type: Health & Therapy Products

Products: Turmeric Varicose Vein Patches

Email: aarishkamboz@gmail.com

Address: Gurgaon, India

2. Information We Collect

We may collect the following categories of personal information:

Personal Information

Full Name
Email Address
Billing Address
Shipping Address
Phone Number
Payment Information (processed securely by third-party payment providers; we do not store full payment card details)

Technical Information

IP Address
Browser Type
Device Information
Operating System
Time Zone
Website Usage Data
Cookies
Analytics Information

Order Information

Products Purchased
Order History
Shipping Details
Transaction Records

Marketing Information

Newsletter Preferences
Marketing Consent
Customer Feedback
Product Reviews

3. How We Collect Information

We collect information when you:

Visit our website
Place an order
Contact customer support
Subscribe to newsletters
Participate in promotions
Leave reviews
Complete forms
Accept cookies

We may also receive information from:

Payment providers
Shipping companies
Analytics providers
Advertising partners

4. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products
Verify payments
Provide customer support
Improve website functionality
Personalize your shopping experience
Send order confirmations
Send shipping updates
Prevent fraud
Detect security issues
Comply with legal obligations
Send promotional emails (only where consent has been provided)

5. Legal Basis for Processing (GDPR)

For users located within the European Economic Area (EEA), we process personal information based on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Protection of vital interests
Legitimate business interests that do not override your rights and freedoms

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Maintain shopping cart functionality
Improve website performance
Analyze website traffic
Measure marketing effectiveness
Provide personalized content

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

7. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties including:

Payment processors
Shipping and logistics providers
Website hosting providers
Email marketing platforms
Analytics providers
Fraud prevention services
Legal authorities when required by law

All third parties are required to maintain appropriate security measures and only process personal information as instructed.

8. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

SSL encryption
Secure payment gateways
Restricted employee access
Password protection
Firewall protection
Regular software updates
Secure servers
Monitoring against unauthorized access

While we strive to protect your information, no method of transmission over the Internet is completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

Fulfill customer orders
Meet legal obligations
Resolve disputes
Prevent fraud
Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

10. Your GDPR Rights

If you are located within the European Economic Area (EEA), you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with your local Data Protection Authority

To exercise any of these rights, please contact us using the information provided below.

11. California Privacy Rights (CCPA)

If applicable, California residents may have the right to:

Know what personal information we collect
Request deletion of personal information
Request correction of inaccurate information
Opt out of certain data sharing where applicable
Receive equal service regardless of exercising privacy rights

12. Children's Privacy

Our website is not intended for children under the age of 13 (or the minimum age required under local law). We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us immediately so we can remove the information.

13. International Data Transfers

Your information may be processed and stored in countries outside your country of residence.

Where required, we implement appropriate safeguards to ensure your personal information remains protected in accordance with applicable data protection laws.

14. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We encourage users to review their respective privacy policies before providing personal information.

15. Email Marketing

If you subscribe to our newsletter, we may send you:

Product updates
Promotions
Educational content
Special offers
Company news

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

16. Health Disclaimer

Aura Veins sells wellness and therapy products intended to support leg comfort and circulation.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Information provided on this website is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider before using any health-related product.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page along with the revised effective date.

18. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Aura Veins